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Re: Marvel Legends discussion
What exactly is loose on your Cull Wave Thor? The ball joints at the hips on mine move a little if I shake him, but the knees and ankles are tight. Only problem is... mine has a fused elbow/arm which I have no idea how to fix so I'll need to return and replace if I ever find him in-store out here.
Also... (because I've gone through this already earlier this year for a BS6 Lando who had no hand)...
Do NOT go the Hasbro way with asking for a replacement. Their only option is: refund of 19.99 USD OR sending any equivalent toy of that value to you. It may be a shelf-warmer from 2015.
I asked for the refund and their process was... (after several emails providing them info), that they sent me a return label... in the mail. Then I returned the figure to HasCan in Quebec and 3 weeks later I got an update that my refund would be processed. And then a paper cheque was sent out and it took another 2 weeks to arrive from Rhode Island. They spent more than $19.99 for the mailing they did.
So while they had great customer service it was really slow since they use mail for everything.
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