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Re: Action Figure Fraud: Is this a problem at your local stores???
Honestly, I don't understand how anyone CAN'T tell the difference of packaging vs product, especially when you can see the physical product.
I get it, they don't know toys, fair assumption, right? But, you learn how to put the circle piece in the circle slot, triangle in triangle slot, etc. Surely you should be able to see if a picture matches the product?! It's not like you are returning a sweater that doesn't have any packaging to show what the sweater should look like. Toys HAVE actual product showing alongside the cards. If the toy looks nothing like the packaging, maybe question why?!
This is what gets me. The simple argument "They don't know toys" is bullshit. If you work in Customer Service dept dealing with exchanges and returns, you should be more aware of what is being returned...plus that whole "One of these is not like the other one" thing.
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