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[Zeroflamez]

Originally Posted by cloud

Yikes. I have very smooth experience with Hasbro and Mattel customer service. While they not always have the items to replace. At least they respond quickly, with little hassle.

Yeah it's funny cause another user on here messaged Hasbro about his helmet who ordered it around the same time I did an inquired about the status of it. He got a response within a few days and received his a week after. Mean while I can't even get a response back and had to fight tooth and nail to get the damn thing. I told them in my complaint that the people who were dealing with my case need to be either retrained or replaced. What a joke.