Quote:
Originally Posted by Zeroflamez
I can't reopen the same report anymore despite it saying I can reopen within 90 days. So now I have to go through all of this BS again.. and likely wait days for another reply. Did you have to submit a new ticket or could you reopen it? Either I have bad luck when it comes to this kind of thing or Hasbro customer service really sucks. I hope I never have to deal with their customer support again. Awful experience for my first time. Not pleased and I told them.
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I opened a new report and within the details, I provided the first reference number that they provided to me (just so that they could see that this was the second time requesting the same item).
