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Re: GameStop Policy Changes
Personally, I think this new return policy is very indicative of the direction the company is taking. Along with the recent price hikes above MSRP, it leaves me with little hope that the new Edge program (or whatever they call it) will be anything but a significant downgrade.
I spoke to customer service about this, and the person I spoke with shared my concerns. Indeed, there was management change early last year, and we are now seeing the first results of that change.
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