Quote:
Originally Posted by Wheelwave
How do you do that again? I need to replace mine.
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Send them an email or live chat explaining the paint on your Helmet is missing and then they will send you a number to write down on a piece of paper and take a photo of your figure with the number and you'll get your replacement. Remember to include your name and address sk they can send you the replacement. Here's my email if you want to copy it:
Dear Hasbro,
I purchased the Lightning Collection Dino Thunder White Ranger and it was missing the Black outline around the red visor on the Helmet. Can you please send me a replacement Helmet for this factory defectived helmet. As you can see in the artwork on the box and the figure photo on the back of the box the action figure with in does not match how it is depicted because the black outline deco has not been painted on the Helmet visor. I have sent the receipt of purchase and photos of the figure and the box.
