Quote:
Originally Posted by Hoffman
They probably just aren't updating their website since the policies will vary by region and will change frequently.
I think people just need to remember that these individual store units are dealing with limited resources while also trying to manage a whole slew of extra tasks to keep everybody safe.
Everybody needs to expect that at any time when you go to any store, you may encounter different service than what is posted on a national website.
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To be fair I'm not expecting much when I actually go into a store, however national website or not does it take a tonne of time to maybe add a comment in the FAQ that there could be differences? The wording is pretty clear I don't see why it can't be updated accordingly at a national level - they want us to check ahead before leaving the house then supply us with the current info it's a billion dollar company not a mom and pop shop.
I mean I'm trying to do my due diligence so I don't have to go places I don't have to go, in this case I was heading to one of my schools to prep some equipment for students to take home so it wasn't a trip for this specific reason.
I don't know I feel like it's not that difficult to keep things up to date at a corporate level and what does it do? It keeps people that don't need to be in your store away and isn't that what we need?
