Quote:
Originally Posted by Toystoretro
Well, the specific policy actually relates to BOPS or
Buy Online, Pickup in Store, and technically managers can enforce whichever policies they wish. They?re not laws, they?re civil policies. You?re silly. They are not, because on customer facing the only policy that matters is ?final sale.?
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Trust me when I say, after 30 years in a corporate retail environment, that if a corporation has a hard policy in place it can't be just overruled like it's a guildline under a managers discretion. That defeats the entire purpose of a uniform policy.
Unless the policy wording is "managers discretion", which again to me means there is no hard policy in place even if there claims to be one. Thus why everyone seems to be having different experiences at different stores.
There is a lot of managers discretion out there for sure, from all toy retailers it seems.
Again, I'd be curious to know if there is an actual specific policy for $5 Friday.