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Old 06-16-2021, 04:10 PM   #3861
chaingunsofdoom
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Re: Star Wars Black Series discussion

"When in doubt, blame it on a glitch": TRU 2021.
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Old 06-16-2021, 04:12 PM   #3862
Drewton
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Re: Star Wars Black Series discussion

Apparently they have a shipment of figures that is late.
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Old 06-16-2021, 04:22 PM   #3863
Arishikage
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Re: Star Wars Black Series discussion

I got the flurry of emails as well. Looks like Echo has shipped, Anakin was held back, Obi was cancelled (awaiting the Jun 26th solution), and I haven't heard anything about Hawk yet.

Good to know something is being worked out. The delay will give my wallet a chance to take a breath.
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Old 06-16-2021, 04:23 PM   #3864
Drewton
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Re: Star Wars Black Series discussion

Quote:
Originally Posted by Arishikage View Post
I got the flurry of emails as well. Looks like Echo has shipped, Anakin was held back, Obi was cancelled (awaiting the Jun 26th solution), and I haven't heard anything about Hawk yet.

Good to know something is being worked out. The delay will give my wallet a chance to take a breath.
Was there a further e-mail about Obi-Wan today? I got the cancellation e-mail for him yesterday.
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Old 06-16-2021, 04:30 PM   #3865
Arishikage
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Re: Star Wars Black Series discussion

There was for me. It basically said that if you preordered they have the stock and will be in touch by June 26th with a solution. If the item was delayed the new ship date is June 30th.

So you should be getting an email as well.
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Old 06-16-2021, 04:31 PM   #3866
Drewton
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Re: Star Wars Black Series discussion

Quote:
Originally Posted by Arishikage View Post
There was for me. It basically said that if you preordered they have the stock and will be in touch by June 26th with a solution. If the item was delayed the new ship date is June 30th.

So you should be getting an email as well.
I got that e-mail for Anakin, Hawke, and Echo (never got a cancellation e-mail about any of them), but not for Obi-Wan (which was apparently cancelled yesterday). Maybe I should send another e-mail to make sure things are ok. Although I’m sure they’re swamped at the moment.
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Old 06-16-2021, 04:52 PM   #3867
sixshot1981
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Re: Star Wars Black Series discussion

Quote:
Originally Posted by chaingunsofdoom View Post
"When in doubt, blame it on a glitch": TRU 2021.
Would you rather that statement or "Your order has been cancelled" ?

Id take the glitch over a straight out cancellation.

Got a bunch of emails today about orders being postponed as well.
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Old 06-16-2021, 05:00 PM   #3868
Arishikage
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Re: Star Wars Black Series discussion

Quote:
Originally Posted by Drewton View Post
Maybe I should send another e-mail to make sure things are ok. Although I’m sure they’re swamped at the moment.
When in doubt send that email and get yourself some paper trail, it's the squeaky wheel that gets the grease. They'll catch up in time, but a quick email would make sure someone gets in touch with you eventually.
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Old 06-16-2021, 05:02 PM   #3869
Zeroflamez
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Re: Star Wars Black Series discussion

Just got my emails regarding my Obi and Ani telling me my shipment is delayed. Yeah I'd rather it be a glitch in the system than a full out cancellation as well. The last thing I doubt any of us would want to do is have to hunt these in store. I'd rather wait a bit and get it for sure instead of gamble with a hunt.
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Old 06-16-2021, 09:17 PM   #3870
Wheelwave
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Re: Star Wars Black Series discussion

Quote:
Originally Posted by Wintermute View Post
I received those messages regarding delays for Anakin and Obi-Wan, each in separate emails.

However, I also just got an email saying my order of Hawk and Echo has shipped! Weird since I ordered Anakin and Obi-Wan on May 4th and Hawk and Echo on the 5th.

**Update: okay so while they say that Hawk and Echo have shipped, complete with a Canada Post tracking number, I've received additional emails saying that Hawk and Echo haven't shipped. Hahaha so we'll see what shows up! Craziness...
So only one of us was lucky today.

Not worried about Anakin or Obi, but I'm worried about Echo. Plus since they said this Cancellation was a glitch, I hope I get my cancelled Hawk too.
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