Marvel Legends discussion

[lifedragon99]

Originally Posted by Sharkdog

I got Silk/Ock in today and I chatted with a customer service representative to ask to get the price adjusted to the 20% off price, which they did without any hesitation.

How did you get through to chat? I can't find a link to them.

[Sharkdog]

Originally Posted by lifedragon99

How did you get through to chat? I can't find a link to them.

They make that deliberately hard to find! It?s a bit frustrating.

On Amazon.ca scroll all the way down to the bottom of the page and select Customer Service under ?Let Us Help You? on the right. Then click ?A Delivery, Order or Return? and select your item. In the next menu it doesn?t matter which option you select, but what you want is to get the ?I need more help? option. In my case I selected ?Check on return or refund? and then clicked on ?I need more help.?

From there it should let you start a live chat.

[Ksteel]

Late to the party with this one.

Specialty stores that get Diamond are now getting a re-issue of the Select Planet Hulk.

Priced around $34-39. Totally worth it.

[lifedragon99]

Originally Posted by Sharkdog

They make that deliberately hard to find! It?s a bit frustrating.

On Amazon.ca scroll all the way down to the bottom of the page and select Customer Service under ?Let Us Help You? on the right. Then click ?A Delivery, Order or Return? and select your item. In the next menu it doesn?t matter which option you select, but what you want is to get the ?I need more help? option. In my case I selected ?Check on return or refund? and then clicked on ?I need more help.?

From there it should let you start a live chat.

Thanks I got my refund. Had to go to a supervisor, and he did it as a "goodwill" gesture. Why do they state they have a price match guarantee when they clearly don't?

It's also stupid to tell people to return and reorder something, that just uses so much more resources.

[cloud]

Yea. Amazon.ca is crappy compared to the real Amazon.
I would just keep the original order and place a new order. When the toys come out, refund the more expensive one.

[lifedragon99]

Originally Posted by cloud

Yea. Amazon.ca is crappy compared to the real Amazon.
I would just keep the original order and place a new order. When the toys come out, refund the more expensive one.

It's not that simple. There is a return window. And it often take longer for the cheaper one to come out after the initial release.

[lifedragon99]

Found a Mr. Knight in the wild, unfortunately at a TRU so it was marked up but at least I've got my infinity ultron complete. Just waiting on Amazon to get moon Knight in stock.

It also came with a $20 off when you spend 100 or more in December coupon.

[cloud]

Originally Posted by lifedragon99

It's not that simple. There is a return window. And it often take longer for the cheaper one to come out after the initial release.

Yes. I am aware. I thought this is a pre-order item so not in stock yet?

[Super_Megatron]

Originally Posted by Super_Megatron

Anyone else still waiting on their HasLab Galactus?

Finally got my shipping notice today.

[Sharkdog]

Originally Posted by cloud

Yes. I am aware. I thought this is a pre-order item so not in stock yet?

I think a number of people have started receiving them (I did), and the issue is that Amazon is price adjusting it for some people but not for others.
Re-ordering wasn?t possible for some because they don?t know when it would come back into stock.

As of this writing it is in stock though, at the 20% off price.