Quote:
Originally Posted by FETT1
ADIOS....their customer service at HO is brutal...I know a manager from one of the EDMONTON stores...indication is STORE level has no direct contact with buyers ...so little if any input is allowed !And try finding out if item's are available ??? GOOD LUCK ..the manager I know says there is so much frustration at store level.
The north EDMONTON store treats many collector's like some evil eyed bandit most of the time !!It really is to bad that many stores have died over the years (TOPS AND TOYS ,TOY CITY , TOYS n' WHEELS)only to be stuck with a very limited amount of toy sources like WALFART,TARGET-ugh ,
It will be interesting to see how TOYS R US CANADA does this year ....hopefully there is light at the end of this tunnel ????....flicker flicker......
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This!! Its sad that they drove so many smaller stores out and even caused some of the bigger stores like the Bay to stop selling toys altogether but they did it with decent prices and mostly lots of inventory. When TRU showed up here in 1994 they had a great action figure area. I couldn't wait until the next payday to head there and always knew I'd find something. This lasted until about 1999-2001 and then it seemed to fall apart. I wonder how much the overstocking of TPM( Episode 1) scared them and all of a sudden they started getting in only a few of each item. Now I go in about once every 2 weeks and usually walk out with nothing. Its all about the inventory..If I could find it in store I would buy it there rather then hassle online with shipping and all but they seem to not want to care anything. They basically were their own worst enemy..drove out the competition, got lazy and cheap and now people have moved on.
