Re: G.I. Joe Classified Series 6 inch discussion
wal mart sucks.
I ordered a mole rat on the 11th, delivery by the 15th, paid with paypal which charges at order.
nothing sent out, order marked as delayed, called on the 15th asking whats up and told to wait up to 72 hours.
72 hours, contact again, asking to simply cancel/refund. they say they cant and wait another 72 hours and i would get an email/call for sure.
I open a paypal dispute after that contact as there is no reason to believe them at this point. Forced refund by the 28th if WM themselves don't refund the order.
72 hours later and no call/email. contact them again, told to wait 3 more days and that they simply can't cancel and refund.
I'll also add that I was told to contact paypal to sort things out at this point meaning that WM is outright stating that I need to dispute the charge if I want my money back. And even 3 days after me opening a dispute there is still no response from WM to the dispute. What terrible service, they can't even cancel an order that hasn't shipped or bother managing disputes thereby forcing me to wait till the deadline to respond passes in order for Paypal to automatically reverse the charge.
Honestly have no idea why I have to escalate things with paypal just to cancel an order that WM acknowledges to not have been sent out yet.
Last edited by usernameprime; 12-21-2023 at 11:30 AM.
|