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10-05-2020, 09:40 PM
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#931
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Location: Toronto, Ontario
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Re: Hasbro Power Rangers Lightning Collection Line
I got my replacement Dino Thunder White Ranger in a Fed Ex box with a brown bubble bag. Looks great
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10-05-2020, 10:37 PM
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#932
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Re: Hasbro Power Rangers Lightning Collection Line
Quote:
Originally Posted by dbaso
Received my white Dino thunder helmet replacement...in a big fedex box lol
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Quote:
Originally Posted by riderman
I got my replacement Dino Thunder White Ranger in a Fed Ex box with a brown bubble bag. Looks great
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How do you do that again? I need to replace mine.
__________________
Current Hunt:
Star Wars Black Series Return of the Jedi 40th anniversary Darth Vader
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10-05-2020, 10:38 PM
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#933
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Re: Hasbro Power Rangers Lightning Collection Line
Quote:
Originally Posted by riderman
I got my replacement Dino Thunder White Ranger in a Fed Ex box with a brown bubble bag. Looks great
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it came in a box that huge for 1 tiny head?
at least Hasbro is being cool enough to do this for the fans, because it looked awful with out those paint apps.
still blows my mind that I go into EB games and see a ton of these figures, they should just recall them all with the unpainted helmets and send out the ones with fixed issues.
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10-05-2020, 10:41 PM
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#934
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Re: Hasbro Power Rangers Lightning Collection Line
Quote:
Originally Posted by ghostlurk29
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Quote:
Originally Posted by Wheelwave
How do you do that again? I need to replace mine.
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Here you go.
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10-05-2020, 10:42 PM
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#935
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Re: Hasbro Power Rangers Lightning Collection Line
I hope mine comes this week. I sent an email to them like the day they said they'd do replacement heads and still nothing. They said they'd ship it so it SHOUULD be coming, I really hope.
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10-05-2020, 11:00 PM
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#936
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Location: Toronto, Ontario
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Re: Hasbro Power Rangers Lightning Collection Line
Quote:
Originally Posted by Wheelwave
How do you do that again? I need to replace mine.
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Send them an email or live chat explaining the paint on your Helmet is missing and then they will send you a number to write down on a piece of paper and take a photo of your figure with the number and you'll get your replacement. Remember to include your name and address sk they can send you the replacement. Here's my email if you want to copy it:
Dear Hasbro,
I purchased the Lightning Collection Dino Thunder White Ranger and it was missing the Black outline around the red visor on the Helmet. Can you please send me a replacement Helmet for this factory defectived helmet. As you can see in the artwork on the box and the figure photo on the back of the box the action figure with in does not match how it is depicted because the black outline deco has not been painted on the Helmet visor. I have sent the receipt of purchase and photos of the figure and the box.
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10-05-2020, 11:17 PM
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#937
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Location: Toronto, Ontario
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Re: Hasbro Power Rangers Lightning Collection Line
The new Helmet looks amazing. Been to Vaughan Mills EB and they have 2 defensive White Dino Thunder Rangers and also Newmarket EB had 2 as well.
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10-05-2020, 11:31 PM
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#938
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Re: Hasbro Power Rangers Lightning Collection Line
Quote:
Originally Posted by RocketGTR
Here you go.
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What am I suppose to do?
__________________
Current Hunt:
Star Wars Black Series Return of the Jedi 40th anniversary Darth Vader
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10-05-2020, 11:45 PM
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#939
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Re: Hasbro Power Rangers Lightning Collection Line
Quote:
Originally Posted by Wheelwave
What am I suppose to do?
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consumercare.hasbro.com
Just put in a ticket with hasbro customer care, requesting a replacement helmet. Reference the twitter post for good measure.
https://twitter.com/PowerRangers/sta...83768369504256.
I recommend using chat support over email if you have the time (they can be slow getting to emails).
Either way, you'll get a reference number that you'll have to write down on a piece of paper and photograph next to your figure.
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