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Old 03-14-2019, 04:36 PM   #1551
Alexander Quinn
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Re: Star Wars Black Series discussion

Success! Finally have my Jumptrooper. Also found Marvel Legends female Wolverine there, so bonus.
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Old 03-14-2019, 04:53 PM   #1552
Darth Cosmos
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Re: Star Wars Black Series discussion

Still nothing today. My friend in my Star Wars collecting discord group bought one online and got it in two days. His in store preorder is still unfulfilled.

Trash tier preorder customer service EB Games.
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Old 03-14-2019, 07:13 PM   #1553
Alexander Quinn
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Re: Star Wars Black Series discussion

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Originally Posted by Darth Cosmos View Post
Still nothing today. My friend in my Star Wars collecting discord group bought one online and got it in two days. His in store preorder is still unfulfilled.

Trash tier preorder customer service EB Games.
I have a friend in Midland that preordered a Marvel Legends Silver Surfer from them. It came in like 3 months after it was released. The system is sooooo bad.

From what I’ve gathered talking to customer service and the guys at my store today I’m pretty sure EB’s distribution is handled by blind one armed sloths. Probably not, but at the least it seems like there is no solid connect between store preorders and distribution. Like the preorder records are solely kept in-store, so the warehouses just send out stock wherever and in whatever quantity they want. If it fills the orders, yay, if not, you’re boned. So wonky. We need to get an EB employee on the boards. We need the inside scoop, lol.
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Old 03-15-2019, 08:43 AM   #1554
MC Culla
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Re: Star Wars Black Series discussion

The Jumptrooper is back online for order at the EB website...
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Old 03-15-2019, 10:14 AM   #1555
corecutter
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Re: Star Wars Black Series discussion

In my experience most eb employees are as frustrated and in the dark as the rest of us.
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Old 03-15-2019, 12:51 PM   #1556
wedge1021
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Re: Star Wars Black Series discussion

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In my experience most eb employees are as frustrated and in the dark as the rest of us.
This. More than one manager has expressed this frustration to me before.
I could tell they were trying their hardest not to say everything they actually think of the setup.
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Old 03-15-2019, 07:35 PM   #1557
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Re: Star Wars Black Series discussion

On the brighter side for EB News, I just received a call from my local EB in which I order from all the time and they called to let me know that Black Series GENERAL GRIEVOUS is now available for pre-order (with a $5 deposit) and he is $39.99. You can use SKU # 745128
so you can pre-order him at your EB as well. Hopefully with better luck than from what I have read for some with the Jumptrooper.
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Old 03-15-2019, 10:22 PM   #1558
Darth Cosmos
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Re: Star Wars Black Series discussion

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Originally Posted by Tonestar View Post
On the brighter side for EB News, I just received a call from my local EB in which I order from all the time and they called to let me know that Black Series GENERAL GRIEVOUS is now available for pre-order (with a $5 deposit) and he is $39.99. You can use SKU # 745128
so you can pre-order him at your EB as well. Hopefully with better luck than from what I have read for some with the Jumptrooper.
What time did they call you?

Given the poor way the Jumptrooper was handled I feel I’ve already missed my chance and going tomorrow to pre-order may result in me not getting it just like this current fiasco since I didn’t preorder soon enough.

Ugh. Really down on EB right now.
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Old 03-15-2019, 11:10 PM   #1559
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Re: Star Wars Black Series discussion

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Originally Posted by Darth Cosmos View Post
What time did they call you?

Given the poor way the Jumptrooper was handled I feel I’ve already missed my chance and going tomorrow to pre-order may result in me not getting it just like this current fiasco since I didn’t preorder soon enough.

Ugh. Really down on EB right now.
I got the call tonight, around 7:15 PM so I think it was just put in their system some time in the past couple of days. A t least that is what the CSR at EB told me.
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Old 03-16-2019, 12:38 AM   #1560
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Re: Star Wars Black Series discussion

Saw two at an EB in Winnipeg today
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